Top 8 Online Shopping Bot Builders to Boost Your Sales in 2025

What if someone assists you while buying a product in an online store? He guides you about the products, helps you find the right item, eases the buying process, and makes the whole process hassle-free.

You would love the experience for sure.

Fortunately, you can offer the same experience to your customers through Shopping Bots. They will work like human sales agents that not only enhance customer experience but also reduce your burden.

Let’s uncover the benefits of using a shopping bot in your business and the platforms you can use to create a customized shopping bot that can revolutionize your business.

Part 1: What is a Shopping Bot?

A shopping bot is a special chatbot made to make the shopping experience of customers easier and assist businesses in automating tedious tasks.

It is equipped with a powerful Large Language Model (LLM) that allows the chatbot to understand human conversations and generate responses in multiple languages.

It is trained over a massive set of data, especially related to the industry and business. The Machine Learning (ML) algorithms allow the chatbot to learn from the provided data and generate relevant and accurate responses.

The shopping bot interacts with customers, addressing their needs and concerns. It simplifies complex tasks like product recommendations, complaint handling, and refunds, creating a smoother shopping experience while reducing the workload for human representatives.

Part 2: Benefits of Online Shopping Bot

Benefits for Customers

• No Wait Time: Shopping bots provide instant responses, saving customers time and allowing them to ask unlimited questions.
• 24/7 Availability: They're available around the clock, offering quick and tailored assistance anytime.
• Multilingual Support: Bots can communicate in multiple languages, serving customers globally.
• Personalized Recommendations: A shopping bot understands what the customer needs through the provided information, previous conversations, etc. They suggest tailored product options.
• Enhanced Experience: Shopping bots simplify the process, assist throughout, and make shopping more enjoyable.

Benefits for Businesses

• Time Saving: Shopping bots automate routine tasks, freeing up customer representatives to focus on more critical matters. This boosts overall efficiency.
• Cost Saving: With the ability to handle a large volume of multilingual queries, bots reduce operational costs and enable global expansion with minimal investment.
• Valuable Insights: Bots collect and analyze customer data, providing detailed insights into business performance and customer preferences, aiding in data-driven decision-making.
• Increases Revenue: By guiding customers, offering personalized recommendations, and performing up-selling and cross-selling, bots drive more sales and boost revenue.
• Customer Satisfaction: Shopping bots simplify the shopping process, making it more convenient and enjoyable, leaving customers satisfied and more likely to return.

Part 3: The Best 8 Shopping Bot Builders

1 GPTBots

GPTBots enables users to build advanced shopping bots without any coding knowledge, making it accessible for anyone to design and train a bot tailored to their specific needs. Powered by robust LLMs and machine learning algorithms, it offers an intuitive way to create fully functional AI Agents.

Users can start from pre-existing templates or leverage the visual interface for building complex automation workflows. The simple, step-by-step process ensures that bots are ready for deployment quickly and efficiently.

GPTBots allows bots to learn from your existing data. By uploading relevant documents, spreadsheets, even URLs, the system automatically updates its knowledge base in real-time, ensuring accurate and up-to-date responses.

It offers easy integration across websites, messaging platforms, and social media channels like WhatsApp. With a robust API and SDK, businesses can deploy bots effortlessly, providing a seamless experience for their customers.

Key Features:

• No code needed to create a full-fledged AI chatbot
• Versatile language models to meet your business needs
• Existing templates to make chatbot creation easier and quicker
• Train the shopping bot through doc, pdf, xls, txt, website, etc.
• Customize the chatbots according to the needs of the business
• Supports multiple inputs, including text, voice, images, and videos
• Automates intricate workflows and handles complex queries

Pricing:

• 100 free monthly credits
• Custom pricing according to the needs

Build A Shopping Bot

2 Botpress

Botpress is another chatbot-building platform equipped with the latest LLMs in the market. It is developed to help users build chatbots like shopping bots from scratch according to the latest features, functionalities, and capabilities of AI, LLMs, and machine learning algorithms.

The shopping bot will greet the customers with friendly and engaging responses. It will answer according to the business data provided to it and generate human-like responses in no time. It automatically learns from the provided data and goes through your database to deliver accurate and relevant responses.

Botpress is an ideal option for businesses aiming to scale. It offers top-notch security, unlimited scalability, privacy compliances, incredible uptime, and advanced features. However, it is not for everyone; you need expert developers to build the shopping bot according to the business needs. It offers enough guides, courses, and materials, but learning it requires time.

Key Features:

• Offers advanced analytics to track the performance of the chatbot and improve it.
• Excellent scalability and integration options to connect the shopping bot with any platform.
• Military-grade security to protect private data
• Powered with the top LLM providers, including OpenAI, Anthropic, Groq, and Carebras.
• Advanced customization option to cater to business needs

Pricing:

• As a beginner, the pay-as-you-go model is the best option. 2000 incoming messages a month is free, and then businesses can purchase suitable plans for more incoming messages. Plus, there are plans for teams and enterprises.

3 Intercom

Intercom is an AI agent and customer support platform combined in one. That said, you can not only let the AI handle customers but also allow your employees to manage everything related to customer service on a single platform.

The AI agent is FIN, which works like a human representative. It offers the help your customers need to enhance their experience. It answers queries according to the provided knowledge and company policies and offers tailored answers to each customer. It is capable of speaking in 45 languages, adopting the tone of voice you prefer, and translating content in real-time. Plus, it offers detailed insights so that you can improve the quality and performance of the shopping bot.

On the other hand, agents can use the customer support platform to make their lives easier. Be it the messenger, workload management, phone calls, screen sharing, custom answers, workflows, reports, or anything else that agents need to do, it has got you covered. No matter where your customers are, this customer support platform can help you take your customer experiences to the next level.

Key Features:

• Powerful AI agent to handle customers like a human
• Handles emails, live chat, SMS, and social media interactions
• Offers accurate, tailored, and instant answers
• Automation through drag-and-drop
• Handles complete customer support front and offers detailed insights

Pricing:

• The pricing is straightforward. FIN AI agent costs $0.99 per resolution, while the customer support platform along with FIN costs $29 per seat per month.

4 Botsonic

Botsonic is a platform for creating an AI custom chatbot for your business. Be it an online store, restaurant, healthcare business, Edtech, or anything else, it can create tailored chatbots that suit your needs.

The shopping bot works as your AI employee. It handles customer queries 24/7, assists them in shopping, and frees up the time of human assistants. For instance, if a customer is looking for a specific t-shirt, it can recommend options from the inventory and guide customers about the product like a human sales agent.

Not only can it help customers while purchasing, but it can handle transactions and offer after-sales support. Its personalized responses engage customers after understanding the pain points and requirements. It increases sales while keeping customers happy.

All you need to do is upload your existing documents. It also synchronizes with Notion, Google Drive, and other platforms to understand your business. It is also possible to customize the conversation tone to adhere to the brand's voice.

Key Features:

• Offers responses in 50+ languages and caters to different channels
• Seamless integration on the web, SMS, WhatsApp, etc.
• Users can track, monitor, and analyze the performance
• Encrypts data and chats to ensure optimal security and privacy
• Compliant with GDPR, HIPAA, and SOC 2 Type II

Pricing:

• The Starter plan costs $16 per month, while there are Professional and Advanced plans for $41/mo and $249/mo if paid annually. There is also an enterprise plan for custom requirements and pricing.

5 ChatBot

ChatBot is a popular AI chatbot builder for customer support, sales, or any other purpose. Users can build custom shopping bots for their businesses and boost their sales while enhancing customer experience.

The distinctive feature of ChatBot is the drag-and-drop builder, which makes the whole process easier. By adding and editing blocks, users can customize anything they want and even automate complex workflows.

It offers multiple AI models for businesses to select the best one for their needs. It can be trained through files and other business data to offer accurate and relevant responses to customers.

It is made to increase your sales by understanding what customers need and recommending relevant products to them. It increases the engagement and conversions on your products.

Key Features:

• Users can fine-tune AI models and their knowledge to offer the responses they want
• Recommends products and helps during the sales process
• Offers 24/7 support on websites, Slack, Messenger, etc.
• One-click templates to get started in no time
• Integrates with your tools, including Salesforce, Zapier, Mailchimp, meetings, etc.

Pricing:

• Offers a 14-day free trial account. Then, users can upgrade to the Starter, Team, and Business plan for $52/mo, $142/mo, and $424/mo. For Enterprises, custom pricing is also available.

6 Flow XO

Flow XO is a platform for creating an AI chatbot to handle support, sales, leads, etc. Its AI-powered chatbot releases your burden and offers a better experience to customers.

It’s a perfect option for making a shopping bot that can answer customer queries, gather information on the leads, recommend products, schedule demos, accept payments, etc. It can automatically predict the intent of the customers and guide them accordingly. It helps generate qualified leads and improves conversions.

Users can get started with the templates and customize everything as they like. It understands all your business goals, policies, brand voice, and tone of voice through the provided knowledge bases. It works like your in-house sales agent or customer representative and handles most of the queries.

Key Features:

• Offers unique personas for sales, support, and other activities
• Easy integration with CRM and other applications
• Free resources are available for users to make the chatbot of their needs
• Supports multiple channels like Messenger, Telegram, WhatsApp, Twilio, etc.

Pricing:

• It offers a free plan for 100 interactions and limited features. The Standard plan costs $25 per month, and there are add-ons for extra bots, more interactions, team members, etc.

7 Chatbase

With Chatbase, you can create a custom chatbot for your business. Harness the power of chatGPT, and building shopping bots, customer support bots, lead generation bots, etc. Create personas for the chatbots and make them according to your audience.

It is compatible with websites and works on all major e-commerce platforms like Shopify. Integration with Slack, WhatsApp, Zapier, and other tools is easier.

The shopping bot can help with product recommendations, order tracking, customer support, leads generation, after-sales assistance, etc. It’s trained on business data through data sources, files, and websites and keeps itself updated.

Key Features:

• Supports 80+ languages to cover the global audience
• Multiple powerful AI models to choose from
• Privacy and security are ensured through encrypted servers
• AI personas for personalized experiences

Pricing:

• The Hobby plan costs $19 per month, and you can go with the Standard and Unlimited plans for $99/mo and $399/mo, respectively.

8 Tidio

Tidio is a visual AI chatbot builder suitable for making almost any kind of chatbot, including a shopping bot. You just need to drag and drop the items to make a chatbot for your business.

It engages your customers on different platforms and takes them through the sale funnels. It not only answers customer queries but also helps them in finding the product they need. It can recommend products and increase conversion.

The notable feature is that it can reach out to the customers who have abandoned their cart and offer them a discount to close the deal.

Key Features:

• Simple drag-and-drop builder without any coding
• 40+ flow templates available
• Multiple languages support to work with a wider audience
• Tracks your users and offers detailed insights in a single dashboard

Pricing:

• The Starter plan costs $29 per month. Then, you can upgrade to the Growth and Plus plans for $59/mo and $749/mo, respectively. For complex businesses, it has the Premium plan for $2999/mo.

Conclusion

Shopping bots are a must-have for every business as they not only guide customers about the products but also save time to focus on things that matter the most. Businesses can save operational costs of sales and customer support agents and cater to global audiences through multilingual shopping bots. Create a shopping bot for free using GPTBots. Get 100 free credits every month and take your customers’ experience to the next level.

Build A Shopping Bot