Create Agent
Illustrative execution and output. Not a live run.
From a template
From building to launch
Create, debug, publish, hand off and improve after launch, all in one console.
Start from scratch (a blank agent or an imported .bot file) or from a template. LoopAgent and Agent are configured in forms; FlowAgent is built by dragging 13 components onto a canvas.
Create Agent
Illustrative execution and output. Not a live run.
From a template
The debug panel sits next to the configuration, and each reply shows its source and debug log. When you debug a FlowAgent, the canvas marks each node as running, done or failed in real time.
Answer
Illustrative execution and output. Not a live run.
How long do customers have to request a return?
Customers can request a return within 30 days of delivery. 1
Return requests must be submitted within 30 days of delivery.
Debugging uses the draft; once you save and publish, every channel switches to the new version together.
Agent integration
Illustrative execution and output. Not a live run.
Connect 10 kinds of human handoff, including your own support system, and set the trigger timing, service hours, timeout and the reply outside service hours.
Human handoff
Illustrative execution and output. Not a live run.
Human handoff type
Timeout mechanism
Service hours
Reply outside service hours
Transfer prompt
End prompt
Logs have four tabs: conversations, Q&A, AI quality inspection and categories. Train any record into a Q&A pair, or mark its category, sentiment and resolution.
Conversation history
Illustrative execution and output. Not a live run.
Choose from 5 bubble sizes and a 400 to 800 px dialog, and change the position, theme color and icon. Active messages, security frequency control and event callbacks are built in, and the SDK supports show, hide, setUserId and more.
Widget · Custom UI
Illustrative execution and output. Not a live run.