Handle 90% of Issues Seamlessly With AI Customer Support

Empower Your Customer Service With AI Agents

Explore how AI Customer Support can deliver exceptional service across platforms, languages, and time zones.

Provide Accurate Answers with Unparalleled Efficiency

Equip your AI agents with enterprise-level knowledge to provide accurate, professional answers to even the toughest customer questions.

Get a Free Demo

solutions-Provide Accurate Answers with Unparalleled Efficiency

Offer 24/7 Support Without Breaking the Budget

Enable continuous assistance on any platform at any time, ensuring customers always receive timely and effective help while cutting service costs.

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solutions-Offer 24/7 Support Without Breaking the Budget

Speak Fluently with Your Global Audience

Support over 90 languages to foster seamless global communication and eliminate language barriers.

Unlock Full Potential

solutions-Speak Fluently with Your Global Audience

Interact Like a Human to Enhance Customer Experience

Create engaging and personalized interactions with AI agents that adapt in tone and style, supporting multimedia responses for dynamic conversations.

See How It Works

solutions-Interact Like a Human to Enhance Customer Experience

90%

AI Resolution Rate

80%

Reduction in Close Time

21%

Human Handover Rate

Build Your AI Customer Support Agent

Enterprise Knowledge Integration

Provide Accurate and Comprehensive Answers

Seamless Multi-Source Integration

Quickly add enterprise knowledge from various sources into the agent’s knowledge base, whether it’s xlsx, pdf, docx, code files, websites, local documents, or Google Drive.

Knowledge Management and Updates

Easily manage and update the knowledge base by integrating diverse knowledge sources, ensuring information stays relevant and accurate.

solutions-customer-support-Enterprise Knowledge Integration-Provide Accurate and Comprehensive Answers

AI Tools

Connect with Enterprise Business Systems

Secure Integration

Enable seamless API connectivity between the AI Agent and your enterprise systems through robust authentication mechanisms.

Real-Time Data Interaction

The AI Agent autonomously retrieves accurate and de-identified business information by calling tools based on customer ID and query context.

Accurate Problem Resolution

Leverage both retrieved business data and knowledge base content to generate precise and effective response answers.

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Workflow Commands

Ensure Accuracy & Resolution

Identity

Keep AI aligned with brand identity, ensuring consistent tone, skills, and role-based communication.

Tone

Tailor responses to match your brand—be it professional, friendly, or formal—for a personalized experience.

Constraints

Set rules to prevent inappropriate topics or unapproved commitments, ensuring responsible AI behavior.

Rich Messaging

Enhance engagement with AI responses that include images, videos, maps, forms, and more.

Workflows

Assign tasks to AI for stable, focused, and efficient operations.

solutions-customer-support-Workflow Commands-Ensure Accuracy & Resolution

Data Insights

Optimize AI Agent Performance with Actionable Analytics

Resolution Rate

Accurately measure how effectively the AI agent resolves issues, ensuring customer needs are met.

Issue Categorization

Analyze topics and trends in customer inquiries to refine services and address key concerns.

Human Takeover Rate

Assess takeover frequency to improve AI workflows and reduce reliance on human intervention.

CSAT

Monitor customer satisfaction and sentiment shifts to guide service enhancements.

Resolution Rate-Accurately measure how effectively the AI agent resolves issues, ensuring customer needs are met.

Instant Integration for Effortless Setup on Your Existing Platform

How Top Companies Leverage GPTBots for Success

Drone Company

Our AI Agent achieves over 75% accuracy in addressing technical enthusiasts’ specialized queries, surpassing the accuracy of our human support team.

75%

Accuracy

Wei-Lin

Zhao

CEO

65%

Cost Savings

Lars

Vestergaard

CEO

Global Gaming

By integrating with our business APIs, the AI Agent handles almost all tasks previously managed by human agents, reducing annual customer support costs by millions of dollars and allowing our team to focus on more valuable and creative work.

Frequently Asked Questions

1. What is an AI Agent in Customer Support?

An AI Agent in Customer Support uses artificial intelligence to handle customer inquiries and issues, providing fast, accurate, and valuable assistance 24/7 through natural language processing. It significantly reduces operational costs while effectively resolving customer problems.

2. What are the benefits of an AI Agent in Customer Support?

3. Which businesses benefit from an AI Agent in Customer Support?

4. How do I implement an AI Agent in Customer Support?

5. Can an AI Agent in Customer Support fully replace human agents?