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Jacob Morrow

2024-09-19 18:50:14

2642 Views, 8 min read

Telegram has over 950 million active users monthly. It is popular for its speed, privacy features, and user-friendly interface. Besides individual users, many businesses are using Telegram for marketing, sales, and customer support.

Considering the rapid pace of digitalization and AI advancements, Telegram AI chatbot has become the talk of the market. Businesses are looking to build a chatbot for Telegram to optimize/automate their relevant activities.

A Telegram chatbot can help automate answering customer queries, sending notifications, running marketing campaigns, and more. Therefore, this guide is designed to teach you how to build an AI chatbot for Telegram without coding in minutes. But first, let's uncover the working principle and benefits of the Telegram AI chatbot.

Part 1. How Does Telegram AI Chatbot Work?

A Telegram AI chatbot is a virtual assistant that receives and sends messages through the Telegram account. It functions like a human representative who can interpret and respond to customer messages, process orders, and perform other activities. A Telegram chatbot can:

  • Send messages (alerts, marketing content, promotions, etc.)
  • Respond to customer queries without human intervention
  • Complete certain tasks automatically (booking appointments, processing payments, sending reminders, etc.)
  • Provide personalized recommendations
  • Gather customer feedback

The working principle of a Telegram AI chatbot is based on Natural Language Processing (NLP) and pre-trained data. NLP helps the chatbot interpret customer messages and extract elements like intent, context, and keywords. Afterward, the chatbot uses its pre-trained data to generate human-like responses. This way, a Telegram chatbot leads to automated and smooth interactive communication with users.


How Does Telegram AI Chatbot Work

Part 2. Examples of Telegram AI Chatbot

As mentioned above, the Telegram AI chatbot is not a new concept. You can find plenty of Telegram chatbots in action. Below, we have shortlisted a few popular examples of AI chatbots on Telegram:

Eddy Travels Bot

Eddy Travels bot is an AI travel assistant chatbot for Telegram that helps users search for flights. It also helps users get travel inspiration, find cool accommodations, explore inspiring tours, and even plan group travel.


eddy travels

@NewsBot

@NewsBot keeps users up-to-date with the latest news from various sources. It allows users to choose the topics and frequency. Afterward, it provides real-time notifications of the latest news.


newsbot

@SkeddyBot

@SkeddyBot is a reminder chatbot Telegram that lets users create and manage reminders and notes. Users can easily create reminders using natural language, like calling Mike in 10 minutes, sending the product description file by tomorrow at 10 am, etc.


skeddy

@The Feed Reader Bot

The Feed Reader Bot is a unique Telegram chatbot that monitors your RSS feeds and provides alerts when you receive new messages. You can subscribe the chatbot to YouTube/X/TikTok accounts or Facebook pages and get alerts when you receive new videos and posts.


the feed reader bot

@HolidayPirates

HolidayPirates is a vacation deal chatbot for Telegram that sends users marketing messages about travel discounts. Users can subscribe to the alerts and then receive details regularly.


holidaypirates

@TranslateBot

@TranslateBot is the language translator bot. It makes it easy to interact with global customers, as the bot can translate messages into different languages. This helps businesses have cross-language communications.


translatebot

@PollBot

As the name implies, @PollBot helps create and share polls to gather opinions. It can be used internally by teams to gather opinions on marketing campaigns or other purposes, and it can also be used to engage with customers.


pollbot

Bots are highly popular on the Discord platform. Some are even used in millions of servers. So, let's take a look at a few popular Discord bots and see if similar templates can be adapted for Telegram. (Learn How to Make a Discord Bot Without Coding)

MEE6

MEE6 is one of the most popular Discord bots. It makes Discord server management easier. It can automate rule enforcement, provide notifications about Reddit/YouTube/Twitch, send welcome messages, and more.


mee6

Telegram can integrate a MEE6-similar chatbot using a reliable chatbot builder. You can build a chatbot for Telegram that can automatically send welcome messages, provide notifications of new videos/statuses, and more.

Helper.gg

Helper.gg is a bot for automating and running ticketing systems. It helps users create tickets, which are immediately assigned to the staff. Furthermore, it logs all tickets.


helper.gg

You can create a ticketing system Telegram chatbot and integrate it with your company's ticketing system. However, this type of chatbot may require deeper technical configurations.

Carl-bot

Carl-bot is another moderation Discord bot. It helps users in stream announcements, timers, polls, moderation, etc.


carlbot

It is easy to create a Carl-bot moderation chatbot on Telegram. It can automate role assignment, generate polls, handle user requests, and more.

In short, it is possible to create an advanced Telegram AI chatbot that is capable of performing sophisticated tasks. All it needs is to use a powerful chatbot builder. Head to the next part to learn one such top-notch chatbot builder for Telegram.

Part 4. What are the Benefits of Using Telegram AI Chatbot?

Did you know that chatbots had a 92% increase in usage since 2019? On average, 1.4 billion individuals are using chatbots. So, a Telegram AI chatbot is not a new concept. However, it has become an essential addition to your Telegram account to remain competitive.


What are the Benefits of Using Telegram AI Chatbot

The below benefits of the Telegram chatbot will further clarify its importance:

1. 24/7 Support & Quick Response Time

A Telegram chatbot can function 24/7, which means that customers can get responses at any time of the day. Once a customer sends a message to the bot, they will get a response instantly in seconds. Afterward, they can engage in follow-up discussions until the issue is resolved.

2. Send Instant Notifications

Whether it's promotions, reminders, or order confirmations, the Telegram chatbot can send instant and automated alerts to all your customers. This way, you can keep customers engaged and drive sales.

3. Improved Lead Generation

Chatbots are helping businesses improve lead generation. In fact, 36% of companies are using chatbots in marketing to improve lead generation. A Telegram AI chatbot can engage with customers in human-like conversations, recommend products based on their needs, share coupons, and more. All these attributes result in more leads and business growth.


lead generation chatbot example telegram

4. Better Orders Handling

If your Telegram is the main source where customers ask order queries, a chatbot can replace human efforts with automated ones. A Telegram chatbot can assist customers in processing orders, tracking them, delivering returns, and more. It offers a better and more responsive customer experience and reduces human agents' workload.

5. Cost-Effectiveness

The automation you get with the Telegram chatbot brings financial benefits. A single chatbot can handle hundreds of interactions at the same time. Furthermore, it streamlines operations, reduces manual workload (less human workforce), and increases sales. All these aspects lead to more cost savings.

6. Better Scalability

The number of customers won't always remain the same. As your business grows, customers and queries will also increase. However, a Telegram chatbot can scale as per your needs and handle more queries without asking for more resources.

7. Increased Customer Loyalty

69% of customers showed satisfaction with their recent interactions with a chatbot. Instant replies and consistent quality answers are what customers expect from businesses today. A chatbot Telegram can keep customers engaged and satisfied, which results in more loyal customers.

8. Optimize Day-to-Day Activities

There are hundreds of Telegram AI chatbots that facilitate day-to-day activities. For example, you will find chatbots to get real-time news, weather updates, stock trends, and more. Similarly, you will find chatbots for translation, handling tasks, and more. So, other than assisting customers, Telegram chatbots can also facilitate individuals and professionals in daily activities.

[Hot] How To Build an AI Chatbot for Telegram [Without Coding]

The best way to build an AI chatbot for Telegram is to use a powerful chatbot builder platform like GPTBots. Here are the steps:

GPTBots is a top-notch AI bot platform that creates full-fledged chatbots for Telegram or other platforms. It provides a web-based visual builder that helps create a chatbot for:

  • Customer support to resolve 95% of support queries.
  • Leads generation to increase leads by 300%.
  • SEO AI writing to create compelling blog posts.
  • Data analysis to analyze raw data.
  • And much more.

GPTBots provides a visual builder and pre-designed templates to expedite the process of creating chatbots. Secondly, it provides a click-based process to train the chatbot with a corporate knowledge base.


gptbots main feature

The key features of GPTBots include:

  • No-code, visual chatbot builder.
  • Pre-designed templates to create chatbots for customer support, marketing, and more.
  • Controllable AI models, like OpenAI GPT, Meta Llama, Baidu ERNIE, and more.
  • Click-based bot training by uploading PDFs, docs, spreadsheets, URLs, and more.
  • Integrate the bot with Telegram and other platforms, like WhatsApp, Discord, Slack, Zapier, and more.
  • Diverse input types, including text, videos, audio, and images.
  • Seamless chatbot-human handoff.
Get Started For Free

In short, GPTBots ticks all the checkboxes to create a full-fledged Telegram AI chatbot.

Here are the steps to create a Telegram chatbot without writing code using @BotFather and GPTBots:

  • Step 1. Visit BotFather type the "/newbot" command. Follow the on-screen instructions to create a bot.

    Once created, copy the link of your Telegram chatbot and a token.

    botfather
  • Step 2. Go to GPTBots.ai and sign up. Afterward, click New Bot > Create from Blank or choose template.

    Create a New Bot
  • Step 3. Configure the bot settings, like LLM, response length, etc.

    Bot Settings
  • Step 4. To train the chatbot with corporate data, click Knowledge > Documents and upload the data.

    Add Documents to GPTBots
  • Step 5.After training, use the "Debug" mode to test the bot's performance and optimize incorrect responses.

    chatfuel
  • Step 6. To integrate the chatbot with Telegram, click "Integrations" and select "Telegram".

    integration telegram
  • Step 7. Enter the token you copied from BotFather and click "Submit".

    integration telegram token

    Afterward, you will get a link to the Telegram Bot. You can share the link with users and let them have a conversation with the Telegram AI chatbot.


  • integration telegram gptbots

  • Step 8. Enable group chat permissions for your Telegram bot in BotFather:

    Open BotFather and type /setprivacy. Enter the name of your bot (e.g., @YourBotName). Follow the instructions and type disable to allow the bot to interact in group chats.

    Enable Group Chat Permissions
  • Step 9. Add your bot to a group by opening its profile page and clicking "Add to Group or Channel".

    Add Bot to Group
  • Step 10. Choose the group where you want to add the bot, and enable full admin rights by selecting "Add Bot as Admin".

    Grant Admin Rights
  • Step 11. Once the bot is added, you can interact with it in the group by typing @YourBotName to initiate a conversation.

Conclusion

Considering millions of Telegram users, a Telegram AI chatbot is an excellent choice to offer customers a responsive and interactive chatting experience. It not only automates the resolution of common customer queries but also optimizes operational activities. The best part is that it is easier than ever to create and integrate an AI chatbot for Telegram with tools like GPTBots. Therefore, it's time for action.

Sign up with GPTBots, get 100 free credits every month, and embrace on a journey of creating a customized Telegram chatbot for your business today.

Get Started For Free

Discover how GPTBots can revolutionize your business today.