Permissions

Users can assign specific knowledge base permissions to organization members, allowing them to participate in knowledge base management.

Knowledge Base Permissions

The knowledge base includes the following permission levels:

• Organization Owner: The owner of the organization, highest level with full permissions.
• Knowledge Base Owner: The owner of the knowledge base, initially the creator, has full operational permissions including role assignment, removal, administrator transfer, and data viewing, creation, modification, and deletion. This permission can be transferred to other organization members by the owner.
• Manage: Knowledge base administrators can view, create, modify, and delete knowledge base data.
• Edit: This role can view, create, and modify knowledge base data, but cannot delete it.
• View: This role can only view knowledge base data, but cannot create, modify, or delete it.

View Member Roles

Click on "Permissions" in the "Knowledge Base" menu. A popup will display all collaborators and their permission information for the current knowledge base.

Add Collaborators

Click on "Add Collaborator". You can choose to add a specific "Member" as a knowledge base collaborator. More conveniently, you can also add all members under a specific organization "Role" as collaborators. Newly added collaborators default to "Can Edit" role. You can adjust this after adding them.

Modify Collaborator Permissions

You can adjust collaborator permissions here.

• Manage: Set the member/role to management permission level.
• Edit: Set the member/role to edit permission level.
• View: Set the member/role to view-only permission level.
• Set as Owner: This function is only available for individual members. Sets the member as the knowledge base owner. After completion, the original owner will automatically be downgraded to "Edit" permission.
• Remove: Removes the member/role from knowledge base collaborators. After completion, the member/role will no longer have access to the knowledge base.