02-28

• The human service function module supports customizable prompt messages and multi-language configuration. The front end automatically adapts the display information based on the browser language.
• Optimized the bubble avatar display to a circular shape.
• Supports OpenAI project key authentication scheme.
• Released AI Agent Dialogue API V2, supporting text, audio, image, and document message types, including token and credit consumption details.
• Integration: Enables the agent to be integrated into Facebook Messenger and Instagram. Facebook and Instagram users can seamlessly interact with the agent through text, images, and voice.
• Supports OpenAI GPT 4.5 version & Anthropic Claude Sonnet 3.7 version.

02-17

• Support OpenAI Audio LLM, allowing users to input voice and directly reply with voice messages, eliminating the need for ASR and TTS.
• Text and voice conversations now support an "interruptible conversation mode," allowing users to send multiple messages in a short time while receiving a single response message, enhancing the user experience.

01-09

Agent Insights

Insights: Help Agent developers observe Agent usage through data visualization charts.

• Real-time: Agent usage for the current day.
• Effectiveness: Metrics related to issue resolution effectiveness, manual intervention, user sentiment analysis, etc.
• Usage: Usage of credits and tokens.
• Users: Metrics such as user count, new users, active users, etc.
• Behavior: Metrics related to conversations, interactions, etc.
• Health: Metrics such as response speed, errors, and requests per minute.