Alarm Notification

Alarm Type

In GPTBots' "Organization - Alarm Notifications," you can try out alarm-related features.
The alarm notification feature of GPTBots is divided into three types based on different business scenarios:

• Quota Alarm: Alarm related to credits and subscription plans. Includes: credit balance alerts, credit consumption alerts, subscription plan alerts.
• Business Alarm: Alarm related to Bot business scenarios. Includes: Bot conversation RPM rate limit exceeded, Bot conversation RPM rate limit trigger count alerts, Bot conversation abnormal reply count rate limit exceeded alerts.
• Issue Classification Alarm: Alarm related to scenarios involving the frequency of issue classifications during Bot interactions.

Alarm Rule Configuration

Alarm Items

After selecting the alarm type, click "Add Alarm" under that type to start configuring the alarm.

When configuring the alarm, you need to select specific alarm items. For example: point balance. Please note that in business alarms, you need to select the target Bot. In categorical alarms, you need to select both the target Bot and the target issue classification.

Alarm Rules

Alarm rules are the conditions that trigger the alarm. When the conditions are met, an alarm will be triggered.

Notification Frequency

The notification frequency determines how often alarms are sent. Once an alarm is triggered, users can configure the notification frequency themselves.

Notification Channels

GPTBots supports four notification methods: Email, SMS, WhatsApp, and Webhook. You can select the notification methods and add members. When an alarm is triggered, GPTBots will send it based on the selected methods and members' contact details.

Alarm Frequency Control

In "Alarm Frequency Control," you can configure the total amount of alarm notifications sent through different channels and configure the language of alarm notifications yourself.